RBI Solar Customer Survey

(513) 242-2051
info@rbisolar.com
6715 Steger Dr, Cincinnati, OH 45237

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RBI Solar Customer Survey

Please rate your following experiences with RBI Solar on a scale of 1 to 5, with 1 being unsatisfied and 5 being satisfied.

1. Overall experience with RBI Solar *

1

2

3

4

5

N/A (Not Applicable)

2. Process to get a Quote *

1

2

3

4

5

N/A (Not Applicable)

3. RBI Solar Sales Team’s project planning assistance *

1

2

3

4

5

N/A (Not Applicable)

4. RBI Solar’s communication throughout project planning *

1

2

3

4

5

N/A (Not Applicable)

5. Design & Engineering lead times *

1

2

3

4

5

N/A (Not Applicable)

6. Design & Engineering quality *

1

2

3

4

5

N/A (Not Applicable)

7. RBI Solar Project Management Team’s communication *

1

2

3

4

5

N/A (not applicable)

8. Manufacturing & material delivery lead times *

1

2

3

4

5

N/A (Not Applicable)

9. Material quality *

1

2

3

4

5

N/A (Not Applicable)

10. Installation timeline *

1

2

3

4

5

N/A (Not Applicable)

11. Installation quality *

1

2

3

4

5

N/A (Not Applicable)

12. Technical support from RBI’s Project Management Team *

1

2

3

4

5

N/A (Not Applicable)

13. How many projects has your company completed with RBI? *

Less than 5 Between 5 and 10 Between 10 and 20 More than 20

14. What products have you ever purchased from RBI? *

Fixed-Tilt Ground Mount Ballasted/Landfill Ground Mount Tracker Carport/Canopy Roof Mount

15. How likely are you to reach out to RBI Solar to discuss your next project? *

Very Unlikely Unlikely Maybe Likely Very Likely

16. What was the RBI Solar project number?

17. Who at RBI Solar did you work with?

18. Do you have any other comments or feedback concerning your experience with RBI Solar on this project?

RBI Solar Inc.

6715 Steger Dr, Cincinnati, OH 45237
(513) 242-2051
info@rbisolar.com

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RBI Solar Customer Survey

RBI Solar Inc.

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